Introduction

ZHealthNow LLC values the privacy rights of its website users. This Privacy Policy applies to visitors and users for www.zhealthnow.com. 

This Privacy Policy outlines the different types of data we obtain from our visitors and users for using, maintaining, sharing, and securing by ZHealthNow LLC and its affiliated groups. It also provides details on your rights and responsibilities as well as how to obtain your personal information. 

It’s important to keep in mind that the social media widgets featured on our websites will direct you to third-party sites. ZHealthNow LLC does not have authority over and has no responsibility for the privacy policies of these third-party entities. We suggest that you acquaint yourself with the privacy policies of these third-party sites.

In this Disclaimer, the terms “you” and “your” pertain to you as the visitor of our Websites.

If you have any questions or concerns about this Privacy Policy, you may contact us at zhealthnow01@gmail.com

Information We Collect

During your use of our Websites, you may provide us with certain information regarding yourself. In addition, we or our advertising partners may automatically gather information using cookies and other tracking technologies. This information may include your IP Address, Device ID, and online identifier. We may use this Personal Information and link it to data about your internet or other electronic network activity, and draw inferences about you based on the information we collect. If you have provided us with your name, phone number, date of birth, state, country, zip code, your health plan, email address, or login credentials, we may also collect this information.

Methods to Collect Information

We may gather Information through the following channels:

• Directly from you. This data includes the information you enter by filling out forms, making inquiries, making responses, and your activities on the Websites.
• From third-party entities. This includes, but is not limited to analytics services. Our Websites may utilize Google Analytics, a third-party service that uses cookies, web beacons, web pixels, and/or similar technology to collect and retain anonymous data about you. For additional information about Google Analytics’ privacy policy and how to opt out of Google Analytics tracking, please visit the Google Analytics’ website directly.
• Automatically via the use of tracking technologies. These include cookies, web beacons (or pixels) and log files, which may gather data over time and across third-party websites or other online services.

How We Use Your Personal Information

We may use your personal Information for the following purposes:

• To operate, maintain and administer the Websites;
• To handle technical support and other requests from you;
• To manage payment processing;
• To improve your user experience;
• To conduct research on users’ demographics, interests, and behavior based upon information provided during use of our Websites;
• To comply with applicable state and federal laws, including cooperating with judicial proceedings or court orders, and responding to lawful requests from public and government authorities;
• To respond to lawsuits and legal actions;
• Any other purpose with your consent.

How We Share Your Personal Information

We may share your personal data to third parties only in certain circumstances or for certain purposes:

• At Your Request: 
  • In the event that you instruct or request us to do so, we may share your Personal Information to third parties with your consent. The third parties may include medical groups, hospitals, health care providers and others involved in providing you with medical care. This also includes the use of social media widgets on our Websites.

• Legal Obligations:
  • To comply with applicable state and federal laws, we may share your Personal Information to public and government authorities if reasonable and necessary.

• Business Purposes: 
  • We may share your personal data with our service providers who assist us in delivering our services. These include but are not limited to data storage, analytics and advertising, technology services and support, payment processing, performance measurement services, pharmacies or other providers of medication or medical lab testing, data optimization and marketing services, data security, auditors, law firms, and accounting firms. Such service providers may have access to personal data according to their roles and purposes and may only use the information for such purposes.

• Business Transfer:
  • In the case of any reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or part of ZHealthNow’ corporate entity, assets, or stock (including as part of any bankruptcy or comparable proceedings), we may share your personal information.

How We Retain Personal Information

We will store your personal data as long as you have an active user account and for the duration necessary to meet our legal obligations or other business operations. As a precaution against accidental or malicious loss and destruction, our Websites are maintained to protect your Personal Information. As a result, residual copies of your Personal Information may be preserved in our backup and archival systems for a limited duration, after which the information will be automatically deleted or put beyond use (if deletion is not possible).

Cookies and How to Manage Them

“Cookies” refer to small files that a website saves on a user’s device or computer. If you wish to do so, you can disable or delete these browser cookies through your browser settings. While disabling or deleting cookies is typically straightforward, the method can differ depending on the browser you’re using. Please note if you disable or delete cookies, or if you’re utilizing third-party software that intercepts or removes cookies, some parts of our Websites may not function correctly.

Your Rights

When it comes to your information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

• Get a copy of your information on paper or electronically 
  • You may get an electronic or paper copy of your medical record and other information we have about you. 

• Ask us to correct your personal information
  • You may ask us to correct personal information about you that you think is incorrect or incomplete.  

• Request confidential communications
  • You may ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.

• Ask us to limit what we use or share
  • You may ask us not to use or share certain health information for treatment, payment, or our operations. 
  • If you pay for a service or health care item out-of-pocket in full, you may ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

• Get a list of those with whom we’ve shared information
  • You may ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

• Get a copy of this privacy notice
  • You may ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

• Choose someone to act for you
  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

• File a complaint if you feel your rights are violated
  • You can complain if you feel we have violated your rights by contacting us using the information at the bottom of this page.
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
  • We will not retaliate against you for filing a complaint.

Changes to the Terms of this Notice

We may periodically revise this Privacy Policy to reflect modifications in our privacy practices. It is your responsibility to review the Privacy Policy on a regular basis to stay informed of any such changes.

Last Updated: October 1, 2023

Last Reviewed: October 1, 2023